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- Free worldwide shipping
How long will I receive my neon signs?Our neon signs are handmade with the best quality, normally it takes 4-10days for production and 3-7days for delivery; Urgent order service is available, contact us for help.
What shipping method do you use?Express like DHL/FedexUPS is our first choice for fast delivery and reliable services.
About Returns/ClaimWhat happens if my neon sign arrives damaged?
Please open your parcel immediately after receiving it. Damage, if any, contact our sales and send us detailed pictures of the damages, after reviewing we will give solution at the first time.
Can I return my neon sign if it turns out bad quality?All our product are tested for quality and packed well for delivery; 1 year warranty is offered for your order; If any problem for using the product, contact our sales after receiving product for timely help. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
DisclaimerNeon signs are sculpted by hand, there is no moulding or machine to bend the glass tube. For this reason, we can't guarantee that each neon will be 100% same as the pictures presented in our website.
It is perfect!! Exactly what I was wanting
We purchased a sign for our wedding, and it took about 2 weeks to receive which is very reasonable with custom products. At no fault of NeonSignKongdom, the package arrived slightly damaged, and part of the sign had been broken. I reached out to the customer service team and Nikko replied quickly. After a few photos and a brief message, Nikko said he would send out another sign for the portion that was damaged. The sign arrived today in a wooden box, perfectly intact. Not only did they replace the item for free due to circumstances out of their hands, they took extra care to ensure it arrived safely and in time for our wedding. That is absolutely top notch service from the top down, and we couldn’t be more thankful for the way Nikko and NeonSignKingdom dealt with the situation. I will absolutely buy again if in the market, and have already, and will continue to refer anybody in need of a sign to this company. Thank you sincerely, from an incredibly satisfied customer!
We have used Neon Sign Kingdom for several projects and they always deliver! Great customer service and they are quick to respond to questions
We love our house number sign! We received it within the specified delivery time and customer service was excellent. I made a few inquiries regarding the order on separate occasions, and received replies very promptly. The product is stately and the illumination is bright. I highly recommend this item and this company.
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The lights are awesome the grandkids love them. Dimmer switches also is helpful. Good product